FAQ

We can deliver to most areas with enough advance notice. Delivery availability and fees depend on the size of the order and delivery location. For larger orders, delivery may be available at no additional charge. Contact us with your order details and delivery location, and we’ll confirm the options.

VN Nursery is a wholesale plant nursery serving landscapers, contractors, garden centers, and other landscape professionals. We carry a wide selection of trees, shrubs, hedges, and specialty plants in various container sizes.

Yes, VN Nursery is a wholesale-only nursery. We sell to landscape professionals and businesses, not to the general public or individual homeowners.

VN Nursery sells to licensed landscape professionals and businesses including landscapers, landscape contractors, garden centers, property managers, HOA vendors, developers, and designers. A wholesale account is required to purchase.

No, VN Nursery does not sell to individual homeowners. We are wholesale-only and serve landscape professionals and businesses.

You can reach VN Nursery by phone at (310) 367-4974, or visit us at 18841 Hart St, Reseda, CA 91335. We are open Monday through Saturday, 7:00 AM to 4:00 PM.

VN Nursery carries a wide selection of plants including privacy hedges, trees, shrubs, groundcovers, and specialty/accent plants. Our inventory changes regularly, so browse our online catalog for current availability.

Our inventory changes frequently as plants are received, sold, and grown. We update our online catalog regularly, but availability can change throughout the day. Sign in to see the most current quantities.

Yes. Customers are welcome to visit VN Nursery to personally select or tag plants. Appointments are preferred, but walk-ins are welcome during business hours.

Before contacting VN Nursery, have your business name, contact information, project details (plant types, sizes, quantities), and desired timeline ready. A plant list will help us serve you faster.

Yes, a wholesale account is required to purchase from VN Nursery. You can create an account online by providing your business information. New accounts are reviewed before full access is granted.

You can create a wholesale account through our online registration form. Provide your name, business name, email, mobile number, business address, and business type. After registering, you will verify your identity via a one-time code sent to your email or phone.

To create a wholesale account, you will need: your first and last name, business name, email address, mobile number, business address (including city, state, and zip code), and business type (e.g. Landscaper, Garden Center, Contractor).

Signing in allows you to see exact wholesale pricing, current availability quantities, submit quote requests, and manage your orders. Without signing in, you can browse the catalog but cannot see prices or quantities or place orders.

After signing in, go to your Account page to update your contact name, business name, mobile number, business address, and business type. Changes are saved immediately to your account.

Yes. Each person should have their own VN Nursery account with their own name, phone number, and email address. Multiple accounts can use the same company name, allowing different people from the same company to access VN Nursery separately.

While your account is being reviewed, you can still sign in, browse the catalog, and see standard wholesale pricing. You can also create quote requests. Full access is granted once your account is approved.

You can search for plants using the search bar on the catalog page. Search by common name, botanical name, or category. You can also browse by category to find the type of plant you need.

Yes, you can search by botanical (scientific) name. The search matches against both common and botanical names.

Yes, searching by common name works. The search matches against both common and botanical names.

The search is keyword-based and matches plant names and categories, not container sizes directly. To see available sizes for a plant, click on the product to view its detail page, where all container sizes and variants are listed.

Yes, you can browse by category. Categories like Privacy Hedges, Trees, and Shrubs help you find the type of plant you are looking for quickly.

Yes, we carry a variety of privacy hedges including Ficus, Podocarpus, Privet (Ligustrum), Carolina Cherry, Silver Sheen, Hopseed, and more. Browse the Privacy Hedges category to see current options.

Yes, we carry a selection of trees in various sizes. Browse the Trees category or search by name to see current availability.

Yes, we carry a variety of shrubs. Browse the Shrubs category or search by name to see current availability.

We carry plants in various container sizes including 1 gallon, 5 gallon, 15 gallon, 24-inch box, and other sizes. Available sizes vary by plant — check each product page for specific sizes.

The gallon size refers to the container volume the plant is grown in. Larger gallon sizes generally mean larger, more established plants. For example, a 15-gallon plant is larger and more mature than a 5-gallon plant of the same variety.

Plant heights listed in our catalog are specifications or ranges (e.g. "4-5 ft") and may vary slightly. Actual plant dimensions depend on the specific specimen and growing conditions.

Product photos represent the plant variety and size. They may not be the exact individual plant you receive. Some photos may be AI-generated for illustration and will be labeled as such.

Plants that make good privacy screens include Ficus, Podocarpus, Privet (Ligustrum), Carolina Cherry, Silver Sheen, and Hopseed. These can be planted as hedges to create natural privacy barriers. Browse our Privacy Hedges category for options.

Good hedge plants include Ficus, Podocarpus, Privet (Ligustrum), Carolina Cherry, Silver Sheen, and Hopseed. Each has different growth rates, sun preferences, and mature sizes. Check the product details for specific characteristics.

Several of our plants grow quite tall at maturity, including trees like Podocarpus and Italian Cypress, and large shrubs. Check the "mature height" field on each product page for specific height ranges.

For narrow spaces, columnar or upright plants work best, such as Italian Cypress or columnar Podocarpus. Check the "mature width" field on product pages to ensure the plant fits your space.

Many of our plants tolerate full sun. Check the "sun requirements" field on each product page for specific sun exposure needs. Plants like Ficus, Podocarpus, and Italian Cypress do well in full sun.

Several of our plants tolerate partial shade. Check the "sun requirements" field on each product page for specific shade tolerance information.

Many of our plants are drought-tolerant once established. Check the "water requirements" field on each product page for specific water needs. Plants like Ficus and Podocarpus are relatively low-water once established.

Each product page lists the mature height and width ranges under the plant information section. These are typical ranges to help you plan your spacing and layout.

Spacing depends on the plant type and desired effect. For privacy hedges, plants are typically spaced 3-4 feet apart, but check the "planting information" field on each product page for specific recommendations.

Yes, HOMi can help you find plants based on your needs such as sun exposure, water requirements, privacy goals, or space constraints. You can also browse by category or contact VN Nursery directly.

We carry a variety of privacy hedges including Ficus, Podocarpus, Privet (Ligustrum), Carolina Cherry, Silver Sheen, Hopseed, and more. Browse the Privacy Hedges category to see current availability and sizes.

The best hedge depends on your specific conditions — sun exposure, space, desired height, and growth rate. Popular options include Ficus (fast-growing, dense), Podocarpus (upright, elegant), and Carolina Cherry (dense, fragrant). HOMi can help you compare options.

Privacy hedges are available in multiple container sizes, typically ranging from 5 gallon to 15 gallon and larger. Check each product page for available sizes and current inventory.

Privacy hedges are typically planted 3-4 feet apart, depending on the variety and desired density. Check the "planting information" field on each product page for specific spacing recommendations.

Yes, HOMi can help you compare different hedge varieties based on growth rate, sun tolerance, water needs, mature size, and price. You can also browse the Privacy Hedges category to compare options side by side.

Sign in to your wholesale account to see current availability quantities for each product. Without signing in, you can browse the catalog but cannot see exact quantities.

Our catalog is updated regularly, but inventory can change throughout the day as plants are sold or received. The quantities shown are the most recent update but are not a real-time reservation.

No, seeing a quantity available does not reserve those plants for you. Plants are only reserved when VN Nursery confirms your order. Availability can change before your order is confirmed.

Exact inventory quantities are available to wholesale customers only. Signing in ensures that sensitive business information like pricing and inventory levels is only visible to verified wholesale accounts.

If you need more plants than are currently available, submit a quote request for the full quantity you need. VN Nursery will let you know what is available now and can often source additional plants or place a backorder.

Yes, you can request plants that are not currently in stock. Submit a quote request or contact VN Nursery directly, and we will try to source what you need.

Backordered means the plants you requested are not currently available but will be sourced and fulfilled when they become available. VN Nursery will keep your request active and notify you when the plants arrive.

Yes, you can contact VN Nursery or ask HOMi about expected availability for specific plants. We can often provide information about expected restocking timelines.

Sign in to your wholesale account to see wholesale pricing. Prices are displayed on each product page and in the catalog once you are authenticated.

Wholesale pricing is only available to verified wholesale accounts. This protects our business relationships and ensures pricing is only visible to legitimate trade customers.

All prices shown on VN Nursery are wholesale prices, available only to signed-in wholesale account holders.

VN Nursery does not automatically apply quantity discounts. For large quantities, a bulk pricing message may appear directing you to contact VN Nursery for a custom quote. Pricing is determined on a per-quote basis.

For large-quantity orders, contact VN Nursery for bulk pricing. Bulk pricing is not automatically calculated — it is determined on a per-quote basis based on your specific needs.

No, the displayed price is the current wholesale unit price. It is not a final quote. Submit a quote request through your Quote Cart for an official quote, which VN Nursery will review and confirm.

When a product has no price listed, it means wholesale pricing has not been configured for that variant. Contact VN Nursery for pricing information for that product.

Sign in to your wholesale account, browse the catalog, and add plants to your Quote Cart by specifying the quantity you need. When ready, submit your Quote Cart as a quote request. VN Nursery will review it and respond with an official quote.

While browsing the catalog, select a product and enter the quantity you need. The plant will be added to your Quote Cart. You can add multiple plants before submitting.

Yes, you can add multiple plants and sizes to your Quote Cart and submit them all as a single quote request. This is the recommended approach for project-based orders.

Yes, you can adjust quantities in your Quote Cart at any time before submitting your quote request. Once submitted, VN Nursery will review and may adjust quantities based on availability.

No, submitting a quote request does not reserve plants. Plants are only reserved when VN Nursery confirms your order after reviewing and accepting your quote.

No, a quote is not an order. A quote is VN Nursery’s offer to supply the requested plants at specified prices. It becomes an order only after you accept the quote and VN Nursery confirms it.

VN Nursery reviews each quote and responds with an official quote. You can check the status of your quote in your account at any time. Quote statuses include New, Reviewing, Sent, Accepted, and Order.

Yes, after signing in, you can view your quote history in your account. Previous quotes show their status (New, Reviewing, Sent, Accepted, Order).

Yes. Customers may arrange pickup directly with VN Nursery regardless of where they are located.

Yes. Our standard delivery fee is 8% of the order subtotal or $150, whichever is greater. Contact us if you have questions about delivery for your specific order.

Most orders should be scheduled 2–3 days in advance. Depending on availability, we may be able to accommodate same-day or next-day orders. Rush orders may include a 3% priority service fee. If your order is urgent, call us and we’ll do our best to accommodate your schedule.

We need the delivery address and a 1–2 hour delivery window. Someone must be on site to help unload and sign confirming the order was received in approved plant condition. Delivery is limited to approximately 20 feet from the truck, and we do not carry plants up or down stairs. If unloading help is not available, we can provide an additional employee for an extra charge.

Someone at the delivery site must be available to help unload the order. If unloading assistance is not available, VN Nursery can arrange for an additional employee to assist for an additional charge.

Yes, you can request plants that are not currently available. VN Nursery will create a backorder and fulfill it when the plants become available.

Contact VN Nursery or ask HOMi for current information about backordered plants. VN Nursery will fulfill your backorder when the plants become available.

Yes. VN Nursery can help source special-order plants, sizes, colors, and varieties that are not currently in stock, subject to availability.

Yes, you can request specific sizes or varieties. If we do not have exactly what you need in stock, submit a quote request with your requirements and VN Nursery will try to source it.

Sun requirements are listed on each product page under the plant information section. Look for the "sun requirements" field.

Water requirements are listed on each product page under the plant information section. Look for the "water requirements" field.

Mature height and width are listed on each product page under the plant information section.

Yes, each product page includes planting information such as spacing recommendations and soil preferences under the "planting information" field.

Yes, HOMi can answer questions about plant care, sun requirements, water needs, and planting information based on the product data in our catalog. For complex horticultural questions, we recommend consulting with a landscape professional.

Yes, you can browse the catalog and add plants to your Quote Cart to build a plant list for your project. Submit it as a quote request when ready, or keep it as a draft while you plan.

Yes, add all the plants and quantities you need to your Quote Cart and submit it as a single quote request. VN Nursery will review the entire list and provide pricing for the whole job.

Yes, if a plant you need is not available, VN Nursery can suggest alternatives with similar characteristics. HOMi can also help you find similar plants based on size, sun tolerance, or growth habit.

Yes, sign in to see exact available quantities. If you need more than what is shown, submit a quote request for the full quantity and VN Nursery will advise on availability.

Yes, after signing in, you can view your quote history. This helps you reorder plants for recurring projects or reference previous orders.

HOMi is VN Nursery’s AI assistant. It can help you search our catalog, compare plants, answer questions about plant characteristics, and help you build a quote request. HOMi is available to signed-in wholesale customers.

HOMi can help you: search for plants by name or characteristic, find plants for specific needs (privacy, sun, shade, low water), compare options, understand plant specifications, and build a quote request. HOMi uses VN Nursery’s actual catalog data.

Yes, HOMi can search the VN Nursery catalog. It can find plants by common name, botanical name, or by describing what you need (e.g. "fast-growing privacy hedge for full sun").

Yes, if you are signed in to your wholesale account, HOMi can reference wholesale pricing for the plants you ask about.

Yes, HOMi can recommend plants based on your project requirements such as sun exposure, water needs, space constraints, desired height, or privacy goals. It uses VN Nursery’s catalog data to find the best matches.

No, HOMi can communicate in English only at the moment; Spanish is still under development. You can call Jose to speak in Spanish if needed.

Yes, HOMi can help you add plants to your Quote Cart. After confirming the products and quantities, HOMi will add them to your cart so you can review and submit your quote request.

Yes. VN Nursery may be able to source additional quantities. Customers should provide the plant, size, and quantity needed so VN Nursery can confirm availability.

Yes. VN Nursery can help source special-order plants, sizes, colors, and varieties that are not currently in stock, subject to availability.

Please call VN Nursery for information about reserving incoming or backordered inventory.

A quote is valid for 14 days.

Special orders require full payment. For in-stock orders, payment must be completed before the scheduled delivery or pickup day.

VN Nursery accepts American Express, Mastercard, Visa, Discover, and ACH.

Final payment is due no later than the day before the scheduled delivery or pickup.

Special orders are final and cannot be changed or cancelled. For in-stock orders, changes or cancellations must be requested at least 48 hours before the scheduled delivery or pickup day.

Yes. Customers can request photos of the actual plants before ordering.

Yes. Customers are welcome to visit VN Nursery to personally select or tag plants. Appointments are preferred, but walk-ins are welcome.

Special-order plants are final sale. For in-stock plants, returns must be requested within 3 days and are subject to a 25% restocking fee. An additional pickup charge may apply if VN Nursery needs to retrieve the plants.

Contact VN Nursery. VN Nursery will accept the affected plants back at no charge.

No. VN Nursery does not provide a plant warranty or guarantee after pickup or delivery.

VN Nursery 18841 Hart St Reseda, CA 91335 Monday through Saturday 7:00 AM to 4:00 PM

Appointments are preferred, but walk-ins are welcome during business hours.

VN Nursery delivers throughout Southern California, from Ventura County through San Diego County.